In this page: Business culture | Opening Hours
The business culture is less hierarchical than most countries in mainland Europe, as managers keep a marginal power distance. However, hierarchies are still definitive and influence the decision-making process. Decisions are usually made from the top down, nevertheless they are not imposed abruptly upon staff but rather presented as guidelines or suggestions to follow. The decision-making process usually takes time and higher-ranking executives keep in mind the annual budget of their company especially before engaging in a large deal.
Personal relationships are not as important as in Mediterranean countries and even less so among the younger generation. Nevertheless, the British enjoy working with those with whom they have some kind of familiarity. It is therefore recommended to try using a third-party introduction to initiate business relationships. Networking is often key to long-term business success. Most British and business people look for long-term relationships with people they do business with and will be cautious if one appears to be going after a quick deal. A pub lunch is a good context for beginning a business relationship and is preferable to meeting in an office setting.
New Year Day | 1 January |
2nd January | 2 January (Scotland only) |
Saint Patrick's Day | 17 March (in Northern Ireland only) |
Good Friday | Friday before Easter |
Easter Monday | Monday after Easter Sunday (except in Scotland) |
Easter Tuesday | Tuesday after Easter (Nothern Ireland only) |
May Day | First Monday of May |
Victoria Day | 21 May (Scotland only) |
Spring Bank Holiday | Last Monday of May (except in Northern Ireland, where it is the first Monday of May) |
Orangemen's Day | 12 & 13 July (Northern Ireland only) |
Summer Bank Holiday | Last Monday of August (except in Scotland, where it is on the first Monday of August) |
St Andrew's Day | 30 November (in Scotland only) |
Christmas Day | 25 December |
Boxing Day | 26 December |
There are no set times when companies close, | however many close between Christmas and the New Year. |
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Latest Update: August 2024